ACCOUNT SUPPORT – for troubleshooting and login help on the website

If you are having a technical issue or have a comment about the site, our staff can help. Submit the form below and we will get back to you as soon as possible.

You may also call us at 630.941.9030 if you need assistance between 9am and 5pm CST, Monday through Friday, or email us directly at techsupport@hpn.com.

Did you simply forget your login? You can try recovering it first

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  • You can upload a screenshot to help express your issue.

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Technical Information
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User Account Id N/A
Client Id 1041
Client Usergroup afscme
User Agent Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
Referer N/A
Javascript No
Flash Undetected